“Louise and I would like to thank all the staff at Winsome Real Estate, especially Adam, Robert and Leah for making this purchase the most enjoyable experience. Adam represented the company with integrity, confidence and knowledge. We felt we were with someone who we could trust and left us feeling we were his only clients which was an exceptional experience. We will highly recommend Winsome in the future.”
-Allan & Louise
"Leah was an fantastic agent, she was supportive through the whole process, including after hours. Answered all my enquiries promptly and always made the process clear and straight forward. ONE VERY HAPPY HOME OWNER."
“I was impressed by the professional way all of the team at Winsome conducted themselves. Adam Shore in particular made the sale process painless and was brilliant in getting the right price for my house. I would certainly recommend Winsome and would be most happy to use your services again. Thank you so much.”
“My experience with the staff at Winsome in general and with Robert in particular, I have always felt valued as a client, and that nothing was too much trouble. Robert was available to assist even after hours he did the appraisal on his day off and even found me a handyman to do a minor repair. This firm is very customer focused.”
"We found Leah very generous with her time both in person and on the phone no enquirer a trouble. THANK YOU! TO ALL STAFF."
- Doris & Vic
“ Many thanks for your great effort in the quick sale of my property ”
"We were very impressed with Roberts high level of care, knowledge and assistance with our purchase of this property through auction. Robert has been working in this area for many years and got the job because of his long term business association with the vendor."
- John & Jan
“Winsome has acted in a professional matter from start to finish, from the front desk to the back office. Thank you very much for playing such a vital role in such a big part of our lives. We have already recommended Winsome to potential vendors in the same neighborhood.”
- Peter & Veronica
"All communication was professional but relaxed and I felt looked after. Winsome RE appears very reputable and all information provided was pertinent to the properties and local region. All expectations were met, service was good, helpful and friendly. When visiting an area from an outside region to inspect/buy property, often a real estate agent is the only connection a purchaser might encounter. A good standard with open, clear, friendly communication can make all the difference to persuading a potential client. Thank you."
" I would definitely recommend Winsome to anybody looking to buy or sell. The sale & purchase were so smooth. It was made easy because of Leah always keeping me informed on everything. Thank you."
"Thank you so much for helping us find our home, and thank you to Adam for helping us through our journey. Very much appreciated."
- Richard & Alison.
"Much praise for Leah Elford - met our requirements and more."
- Robert & Margorie
"Although the process of purchasing our new home was long and drawn out, Leah was extremely professional, helpful and understanding. We would definitely recommend Winsome to our friends.
- Mick & Kate
"Robert has a thorough understanding of the Macleay Valley. I was kept in the loop from the beginning, I wouldn't hesitate recommending Robert and his team. I was very happy with everything Robert & the team did for me throughout the entire process."
"Leah was always professional, her advice was in our best interests. The staff were always helpful and always returned calls promptly. We would and have recommended to others."
- John & Margaret
"Very professional team. Exceeded all my expectations.
If I were to return to NSW in the future I would have no hesitation to use Winsome Real Estate. I would like to congratulate your firm for the professional service provided in the sale of my property."
"Over and above our expectations.
A very big special Thank You to Leah Elford. As we were in the position of selling property and buying at the same time, Leah was exceptional in her guidance and readily available for any of our questions and concerns. She kept us up to date at all times as to the progress of our purchase. We were blessed to have Leah as our agent, as we were based in Sydney during the process, her assistance was invaluable."
- Mr Phillpott
"Leah was excellent. Always pleasant and helpful and guided me every step of the way without any pressure. Nothing was a problem to her.
I am very happy with my new home. I am exactly where God planned for me to be."
"For the past 9 years Winsome have managed our property for us. We have been happy with the service provided and confident with the professional advice given over that time.
"The staff and especially Leah did a great job in making the purchase and move to our new property as easy as was possible. The service had a very friendly feel and we were confidently looked after. Leah knew a lot about the property, opened up blinds etc, allowed us time to look around and we weren't hurried or pressured. Leah rang when appropriate to follow up on letters sent, and was available when we called as well. If she wasn't available she always rang back.
We have no hesitation to recommend Winsome.
- Geoff & Sue
"The marketing of my property in the local papers and on the internet was excellent. Thankyou Robert"
"I was impressed with the fact that I was not bombarded with pushy sales talk. I was left to make my own judgments about properties, which I appreciated."
"We feel that Winsome Real Estate were the right people to handle our property purchase, Thankyou"
- William & Patricia
"Great service on the sale of our property, Thankyou"
"Leah was fantastic. She had the buyer we needed as soon as we put our property on the market. Sold it for our asking price! We were very happy!"
- Jan & Peter
"Smooth transaction with professional & friendly service".
"The amount of effort put in to gain a successful sale was great. Very professional, nothing too much trouble. A whole different business from our previous dealings with real estate agents - you are so much better! Thank you Leah for being always on the other end of the phone and answering any and all of our queries, for your professionalism and happy smiley face and manner."
- Warren & Maureen
'Overall we were very happy with the outcome of selling our property through Winsome Real Estate, Thankyou'.
- Robert & Margorie
'Leah and the Team at Winsome were the best! Always kind and just great'!
'This was our family home for 67 years. At all times Leah was considerate, compassionate and always looked at all the positives in the home. She also had great respect for the vendor all the time.
We were very well informed of the current market, what was selling in our area and how long they were on the market. Leah kept us up to date by phone, prior to inspections, after inspections, and many phone calls during the 'Sold' process regarding deposit, exchange and settlement details.
Leah's personality, professional and caring manner contributed greatly to helping the vendor sell his much loved home. He was so happy with the way Leah approached and settled his home during a difficult time in his life.
Thankyou Leah for selling for us. Your friendly and professional level of service was more than we could of expected. We will highly recommend Winsome Real Estate to anyone considering selling. 100% satisfied.
- Ray & Janet
'Leah went above and beyond our expectations. Communication was fantastic! We felt very confident after using Winsome's services and will reccommend Winsome to everyone in the area.
As first home buyers, the process was an emotional roller coaster, however, with Leah's guidance, we knew she was with us the whole way. We can't thank her enough.
Walking into our own home is the most amazing feeling, ever! No more paying rent or inspections!
Thankyou again Leah, and the staff at Winsome.
- Justin & Denise
'I was very happy with the communication and service of such a professional company. Thankyou to all the staff at Winsome Real Estate.
'Adam kept me regularly up to date on what was happening with the property. He was also very helpful and supportive throughout the negotiation process. Overall I was very happy with the service and the final outcome.
'Robert was fantastic! Amazing experience!'
'A great service from Adam and all members of staff. Well Done!'
- Edward & Anne
'We felt very confident with Winsome, in particular our Sales Consultant Robert McNamara. We received a phone call at each viewing and emails if required from our agent. We feel the advice and customer service we were given left us feeling confident with Winsome Real Estate.'
'Adam and the staff at Winsome Real Estate were wonderful! I would highly recommend Winsome Real Estate.'
'We chose Winsome as a sale agent to process the sale of our property. We experienced a very high committment from all members of staff, to act in our best interests.
We felt confident we were dealing with a local firm, whose staff members displayed an outstanding knowledge of the real estate market in the Macleay Valley in particular and also the general market in New South Wales.
At all times throughout the advertising and sale process we were kept fully aware of any developments. We felt completely at ease in our dealings with all staff.
We would be regarded as 'repeat' clients of Winsome Real Estate.
- Frances & Tom
'Robert and the team really had to think outside the box to lease the property and ultimately find a buyer, which they did successfully. The communication and service that I received exceeded my expectations. Thankyou!'
'I would recommend Winsome Real Estate to anybody who wants to sell or buy a house. I think Winsome is the best Real Estate in Kempsey. They communicated with me and let me know if people liked or disliked the property. The staff were very professional and I would like to thank Robert McNamara and staff for being there for me throughout the selling process.'
'Robert & the Team - Thankyou for your ongoing management and sale of our properties over the years. You are the most professional team to deal with.'
- Judy & Helen
'Very thankful for a quick, clean sale at a fair price. I put this down to 'behind the scenes' efforts from the Winsome team rather than good luck. Thankyou'
'We were very happy with Leah as the agent who listed the property, and also very happy dealing with Robert. My father had purchased a property, some 20 years ago, from Winsome. Would we recommend Winsome's services in the future...? Absolutely!!'
-Jason & Susan
'Very happy with the service'
- Daniel & Jacqueline
'The whole buying process was smooth and stress free. Good job all round Leah, I would not hesitate to recommend your services.'
'I found dealing with Leah very easy and comfortable. Leah is very knowledgeable and kept me informed promptly during the negotiation process. Leah was recommended to me by Alex (Elders at Port Macquarie) and I would have no hesitations recommending her myself. She also made the process fun!'
- Gino & Anna
'We felt we were dealing with a reputable company that has been successful in the Macleay Valley for many years. Leah went above and beyond to help us get the best possible outcome. Being our first time buying a property, there was always great communication through calls, texts and emails. Thankyou for making our dreams possible Leah, your efforts were very much appreciated and will be forever in our hearts'
- Melissa & Lincoln
'Thankyou to all of the team at Winsome Real Estate Kempsey. I know that the sale of the property has been a nightmare to deal with at times, and that over the past 4 years you have all worked so hard on our behalf. Your continued efforts and support over the years has been greatly appreciated and from myself and everyone here at the office, I just want to say a huge Thankyou!
Robert, it has been an absolute pleasure working with you and your 'boots on the ground' support has been invaluable! I can honestly say that without your help, both on the sales front and the property management side of things, we wouldn't have gotten anywhere with this, so again - Thankyou!'
'Winsome exceeded my expectations. I was never left wondering what was happening. I wouldn't recommend anyone other than Winsome Real Estate. - Robert, your support through some very difficult situations was so much appreciated. I will never forget it!'
'Many thanks for our dealings with Winsome that ran over a long time. Especially after the way some other agents dealt with the sale prior to entrusting it to you. - Adam was very helpful. We greatly appreciate our dealings with you and would recommend you to others.
- Mr & Mrs Laws
"Nothing seemed to be a trouble, which was great".
- Bayley/ Waller
"I appreciate the fact that when first offer to purchase was not looking good, Adam took initiative to put the property on the market again and actually saught interested people".
"Thankyou to Robert McNamara and everyone at Winsome for your help and assistance. It was not an easy sale for me, it nearly broke my heart to sell, but everyone at Winsome made it easier.
Having worked and lived in Kempsey my whole life I had no hesitation in asking Robert McNamara of Winsome to assist and handle the sale of my property. If the need arises, I will have no hesitation in returning."
- Bessie & Lesley
"We were pleased overall, Thankyou"
- Roy Brenton
"Our property was on the market for a long time, but you never gave up trying to make the sale. Thankyou for persisting to sell the property."
- Macleay Valley Catholic Parish
"Adam helped our family to purchase our investment. He was always courteous. He organised inspections at short notice. It was obvious that Adam had an extensive knowledge of law, finance, building, council requirements and all things "Real Estate". Thank you Adam.
- Tony Griffin
"If you didn't know what to do now - you would never know! The girls in front office are always very pleasant and efficient - they greet you by name which is very important."
- Patricia Fay
"Dealing with Adam and Macca was a pleasure and would use them in the future - no hesitation. PS. You should see the house now!"
- Glenn & Robyn Kennedy
"The sale process ran smooth and it was thankx to you pointing me in the right direction. Met more than my expectations. Thank you for a smooth sale purchase. I am really impressed."
- Leonard Gough
"Adam - Craig and I wanted to THANK YOU for all the brilliant assistance and support you gave us throughout the selling of our property period. Your easy going nature and chilled out manner in which you handled everything was just perfect. You made it such a stress free time. We both sincerely appreciated the way in which nothing was a drama, your accommodating and professional manner was outstanding. We would highly recommend your services in a heartbeat. THANK YOU enormously."
- Frances Jenkings & Craig Murdoch
"Leah was extremely helpful throughout the entire process. No request/question was too big or small. We are very grateful for all your help!"
- Priscilla Rose
"Adam - I gave Winsome the property in December and the money's in the bank in February! You are the best!"
- Ray Madden
"We are very happy with the service. Winsome have acted in a professional manner the whole way through. Winsome have had a great communication level. We will use Winsome again and will recommend them to family and friends. Thank you all for your support, we are very happy with the service."
- Scott & Kiera Rixon
"I purchased the house through Winsomes', Leah Elford was the agent. I was extremely impressed and therefore decided to have her as the agent to sell my home. I would have no hesitation in recommending Winsomes'."
- Kaye Hardley
"I knew I would be dealing with a reputable company. That's the reason I chose Winsome Real Estate. I appreciated the phone calls from the representatives. I hope I won't be moving for a long time!!! Thank you all for the help you gave me and for the pleasant way my phone calls were received. "
- Barbara Hincks
"Dear Robert. Everything went smoothly. Many thanks for all your efforts, your good quality communication, and a successful conclusion to the sale."
- Hans Woldring
"I was very happy with every aspect - friendly, courteous at all times, nothing was a problem. Fantastic service."
- Wayne Yuile
"Your professional manner was outstanding. We know you have a sound knowledge of the area and R/E sales. Robert, we liked the way you always kept us up to date with the progress. You were reliable in getting back to us when you were not available. We would recommend your services to anyone again. Thanks for all your great work to get the property sold for us. We appreciate your effort."
- Rob & Sue Lasseter
"Leah was very professional and conducted herself in a manner your company should be proud of."
- Karen Thomson
"The sales people at Winsome Real Estate, and generally all staff, were very kind, communicative and ready to help at any time. I would recommend them to everyone. Thank you Winsome Real Estate, thank you old friend Geoff Horner, thank you Adam, Leah & Robert, and all the rest of the office girls and boys. God Bless you. Always your friend."
- Despina Green
"Best customer service I have ever had while buying property. Robert showed both a professional knowledge and great grasp of the local market. His honesty coupled with the knowledge was most refreshing. It exceeded my expectations."
- Deborah Smith
"After buying and selling real estate for forty years and dealing with many real estate companies, I found Winsome to be very professional in conducting business."
- S J Ford Pty Ltd
"I loved the casual nature, the ability to come in off the street one day and discuss with Macca. Very easy going, simple and wouldn't hesitate to recommend or do again. Rented with Winsome a few years now. That was how I know I'd buy through Winsomes coz while renting, Winsome has been top class, prompt when needed, professional, friendly and respectful. I felt comfortable in Winsome and their experience and advice. Already have recommended to others. I love this town and its people. This is the sort of service you wouldn't get in the big smoke."
- Tim & Michelle Meehan
"Robert definately acted in a professional manner. As long as I can remember I knew I was dealing with a reputable company who has a thorough understanding of the real estate market in the Macleay Valley and real estate in general. Excellent! 10 out of 10 for meeting my expectations. My experience in dealing with Winsome Real Estate has left me feeling confident and I would not hesitate recommending or using your services in the future. Overall you have made the sale process very easy with obtaining an excellent result. Always positive, always a pleasure. Thank you."
- Mary Edwards
"Very impressed with the service we received."
- J & D Farrer
"Dear Leah, Thank youfor all your support during the process of buying our first house. It has been a great experience and we are sure a lot of that is due to your hard work. Thanks again."
- Jess & Dave
"Winsome Real Estate were very professional & approachable at all times during the sale process. Communication was excellent & all problems were dealt with constructively. Thank you!!"
"Prompt, professional and reliable."
"Leah couldn't have been more helpful, with her knowledge and commitment we couldn't be any happier, with assistance from her knowledge of the area we found everything from Woolworths to Coffs Harbour. From the Gold Coast we heard from her and kept us in touch all the time, nothing was too much for her, as we had questions all the time. We found Leah most delightful, pleasant, caring, very likeable and I felt that we were the only ones she had on her books. Leah is the most reliable person we've ever dealt with, we have moved a few times and the agents we had then were unreliable, rude and uncaring. It was the fresh start we were looking for and we got it, Thanks Leah Elford"
- Peter & Liz Ward
"I would like to thank Adam for his professional services"
- Carole & Neil Elphick
"I found the complete staff totally friendly, efficient and one hundred percent professional. When they were managing the rental and sale of the property I cannot speak more highly of the complete staff. Mr Robert McNamara was that good I nearly became an NRL Tigers supporter."
- Jim Matthews
"Everyone at Winsome Real Estate have excellent customer service skills, a great manner and always helpful with a smile".
"Thanks to Adam Shore for his friendly, professional service. I would recommend Winsome Real Estate to anyone thanks to Adam's service"
- Stephen Bell
"Leah went above and beyond to achieve a good outcome under sometimes difficult and frustrating circumstances. We are indebted to Leah for facilitating a successful result".
"Many Thanks Leah for hanging in there with us. For your kindness and understanding. You got us through the crazy patches with "It's going to be alright, we'll work it out." Couldn't have done it without you and your warm hugs. We wish you all of life's best Leah. Thanks again, for everything."
- Gwen & Glen, Oliver & WINSOME the cat
"I found your sales team were first class. Leah was so friendly and helpful. I'm so thrilled we were successful in the end after all your consistent work."
- Maragret Pulsford
"Very professional! Levels of communication were excellent. Thank you! We would use/recommend Winsome Real Estate in the future based on our positive experience. Thank you Winsome Real Estate for your professional conduct during our property purchase."
- Cathy & Wayne Craig
"I felt very confident that my best interests were being looked after. Leah was very informative and knew so much that it really put my mind at ease and made me feel very confident. She went above and beyond my expectations. Nothing was too much trouble. Can't sing the praises of Leah enough. Very, very happy with the service that Leah Elford provided us. Buying a house isn't easy but Leah was there from start to finish assisting us all the way and I can't thank her enough for that. Well done, couldn't be happier. Thanks, thanks, thanks, thanks."
- Leah Shaw
"From the first moment we met Robert McNamara at this address, until the final day of settlement, we found everyone to be professional in our purchase. I would say we were treated to more interest in our purchase, as different deals were handled through the property owners, which allowed us time to sell our property in Minto NSW. We were given the extra time for the purchase. We had no problems whatsoever. If messages were left, we were contacted without delay. We both felt special with the service we were shown - we did not have one problem or complaint. I'm sorry we will never use you again as we are so happy with our purchase, plus getting too old (ha ha). We would recommend your services to any person seeking real estate. Most professional.
From the first meeting until we picked up the keys after settlement, we had no complaints at all. I thought we would have trouble somewhere but no, everything went as planned and so smooth. Thank you for all your help and understanding. Thanks again."
- Greg Bolton
"110% for Leah Elford. Great service and always with a smile."
- Alan Kelly
"We found Leah and her team most helpful. They kept us up to date and informed. Also Leah was always available if we needed anything. Thank you."
- John & Kay Niddrie
"Professional and helpful. Without Leah's input I would not have found this property. Thank you very much Winsome!"
- Brett & Juli Treanor
"I received AAA service - couldn't have been better! After many years of delaings with real estate agents I would give you 10/10. Very happy with all services and found the staff very helpful and courteous."
- H W Turner
"Very professional in all aspects. Stuck with me for the long term and made every effort on my behalf. You have a thorough understanding of what was required and what was necessary. You kept me up to date at every step of the way. I would recommend your services or would use your services again if I was to come back to the area in the future. Even though I live interstate you made the transaction very easy. Thank you."
- Paul Campbell
"Level of communication was excellent & friendly. Thanks very much to Adam and Jenna for their continued friendliness and helpfulness."
- Cheryl Pope
"Very professional. Acted over and above my expectations. I would have no hesitation in recommending the sales team, especially Robert McNamara, very helpful. Great to deal with - many thanks."
- J O'Loughlin
"Exceeded expectations. Extremely professional staff with good communication skills and obvious industry knowledge. I was extremely pleased with the level of service provided, very professional and courteous in all dealings. I would strongly recommend the services of the business to prospective clients."
- Stephen Mainey
”Winsome are very professional in all aspects. They stuck with us for the long term and made every effort on my behalf. They have a thorough understanding of what was required and living interstate made the transaction very easy and kept me up to date at every stage. Thank you"
- Paul Campbell
"Perfectly happy with the purchase of our new home and the manner in which it was handled."
”All the staff are very obliging and any problems or questions were answered ASAP."
- Terence Smith
"I feel like Leah had our best interest at heart and didn't pressure me into a sale until we got the right price. Winsome's communication skills were excellent, I received feedback after each inspection or lead which was very helpful at the time. Thank you... for all the extra help and effort."
- Jody Bovell
"Both Leah and Carolyn were extremely professional in all their dealings. This was a great relief for me... as they took away all the worries of being a landlord and selling my unit."
"Great Service and plenty of correspondence during entire process of the sale, there was no need to chase up any information."
-NSW Land and Housing Corporation
"Very professional and pleased with the results. Adam was quick and efficient with outcomes, we are delighted with his commitment and results. Adam was very helpful and caring during the appraisal of our mother's house.
- Laurie Gavin
"Leah was wonderful in the Sale of our property and kept us informed at all times. She even went out of her way to keep the difficult sale on track... very prompt and efficient service from all members of Winsome staff. I would definately recommend this service."
-Barry and Michelle Dunham
"Adam Shore was a very committed and approachable person who had our best interest at heart. I believe Winsome Real Estate have a reputation to up hold in the Macleay Valley and they did this with ease. The communication between all parties concerned was first rate at all times during the marketing and sales process. As with all dealings with your office staff and Adam during the sale of our property, I would not hesitate to reccommend Winsome Real Estate to anyone thinking of selling their house in the area.
I cannot thank Adam and your office staff enough for handling the sale, which at times it appeared difficult but with due diligence a result appeared that we were more than happy with."
- Rhonda Laycock
"Right from the first contact I was impressed with the professional approach by Winsomes. I would gladly deal with Winsomes in any future real estate business. The purchase of the property was delayed and complicated by a family dispute. The patience and understanding of Winsome's staff was greatly appreciated."
- Arthur Tubby
"To Robert and all the team at Winsome,
Thank you all so much for selling my home and the future I have now with my family in Port starts with a good feeling due to all your work."
- Riet Knoop
"Thank you very much for the great service, Leah & Robert. I felt you were very honest & sincere about finding the RIGHT place for me."
- Georgia Munro
"Your services came highly recommended by a guy who has a fair bit to do with realtys, and he nominated your firm out of the rest when I asked if he knew of a reputable real estate, and I wasn't disappointed."
- Jeffrey Smith
"All dealings were conducted in a friendly & professional manner."
- L. Veale
"To Robert, Leah and all the staff at Winsome Real Estate we want to thank you so much for the Professional Manner in which you have handled the sale of our home in River Street.
From your initial inspection and appraisal until the sale of the house we couldn't have been happier with your service.
We were consulted on all aspects of the advertising, given continuous feedback after each inspection, and even though we were travelling for most of the time the house was on the market, we always felt that we were kept up to date with any progress. Any phone call or email to your office was handled quickly and politely.
We were very happy with the eventual sale price of the house and felt that you represented our interests extremely well. We would not hesitate to use Winsome Real Estate in the future and certainly would recommend you to others."
- Kerrie & Gerard Buckley
"Dear Carrolyn and Team,
Belated thanks for all your hard work in managing my property over the past few years. It was always reassuring to know it was in such safe, hard-working hands. A pleasure working with you."
- Robyn Grace
"Even though we were the purchaser and Winsome's were obviously acting for the vendor, Robert always gave us realistic advice and negotiated successfully our requirements for the contract. As we were selling prior to purchasing, through another agency, we still recieved state of the market updates from Winsome's.
Mattisse in the office always handled our phone calls in a friendly and efficient manner. Calls were always returned and purchase inspections were always on time.
We were very happy with the service provided by Winsome's."
- T.J & K.A Jones
"Thank you for your services, we were very pleased with the way you handled our business."
- Colleen Bailey
"Adam was very professional and as first home buyers, he was very willing to help us whenever needed! Thank you for making our first home buying experience very easy and for being so helpful and understanding."
- Sam & Ashleigh Howe
"My house was sold in a record time. I was very satisfied with both the price achieved and the timing."
- Cinzia Spiteri
"I found Robert McNamara to be totally professional, pleasant and nothing was a problem."
- James Matthews
"Robert was both professional but approachable in assisting with the purchase of the property. The business appeared to run in a very professional manner and catered for our needs. Robert McNamara freely contacted us and did his utmost in representing us in our endeavours to attain the purchase price for the property, through difficult times with a rival client. I could recommend Robert McNamara as an agent for Winsome Real Estate to my friends and peers. Very happy with your service under trying circumstances with the purchase."
- Dean & Elizabeth
"Very professional and always acted in our interest. We found Robert very professional and kept us informed of everything as it progressed which is important to the seller."
- M & G Killmore
"Very professional & thorough. Many thanks."
- Robert Symes
"Being raised on the Macleay it was good to come back & deal with good country people."
- Evan Emms
"Dear Carrolyn, we would personally like to thank you for all of your hard work, dedication, compassion and understanding. Having had many investment properties it has been an absolute pleasure having such a caring and considerate person working on our behalf. This is not always the case. You have made things a lot easier for us, being so far away from the property. Love Tracy, Josh & Frank xxx"
- Tracy, Josh & Frank Iacovelli
"Thank you for your help in selling our property... Adam was excellent."
- Ron Wilkinson
"You were all very friendly, helpful & available. Everything went so smoothly it was hard to believe it was true. Thank you for your help Adam & Rob."
- Bruce & Gloria Gillies
"Cindy - thank you for all your help over the last couple of weeks... You've done such a great job and we're grateful."
- Samantha Trotter
"I just wanted to pass on my thanks to your agency for the great service you provide in managing my rental property. It's great that I can trust that everything is being taken care of as it should be and that I generally don't give the property much thought as I know it's in capable hands."
- Therese Holmes
"Thanks for making renting with Winsome such a pleasurable experience. Having had a few rental properties in the past we have really appreciated having such friendly and helpful agents to deal with."
- Bethany Chapman
"Pleasure to deal with Winsome - on the two occasions we have bought property in Kempsey, the process has gone without a hitch - and I would love to clone your Property Manager. Thank you Leah & Carrolyn."
- R & L Manning
"Thanks Robert, I will miss our sometimes very funny conversations. Happy new year to you all, keep safe."
- Mary Henry
"Leah, I need to say throughout this journey you have always made Kerry and I relaxed and most comfortable. Have we been nervous?, (hell) yes, but you've always been open, honest, personable and professional. Two words that best sums it up - 'thank you'."
- Stuart Whetham
"After 4 houses over the years, you are the most cooperative thanks to Leah. Could not ask for any better."
- Jack & Joan Bruckner
"I have utilised over 10 real estate agencies in the 5 years in the capacity of Buyer, Seller and Landlord. I found that these agencies all lacked the personal touch and the relationship was entirely transactional... Until I purchased a house through Winsome Real Estate... Adam and his team were great and helped me not only navigate the purchase process but also put me in touch with plumbers, builders etc. I would have no hesitation in recommending Winsome as a cut above the rest and will definitely be using them again in the future."
- Claire Nelson
"Leah was very good to work with and looked after everything for both parties. I found that everyone was committed to their job, and was very pleased with everyone concerned with the sale. I hope we can work together in the future with renters!"
- Val McCoy
“Dear Leah, we are settled in to our new home and I should write to say thank you to you and the team at Winsome Real Estate for selling our property. As we both know the real estate market has been going through a quiet period. Despite the lack of buyers in the market you were able to locate a buyer for us and negotiate a selling price we were happy with. Other estate agents may have tried to push our selling price lower to gain a quick sale but you never pressured us to drop our price and I always thought you were acting in our best interest. You kept us informed of what was happening in the market generally and with our property in particular and I was glad with your efforts to market the property both in the print media and on the internet.
I found you to be courteous, efficient and a person I enjoyed doing business with. The additional work you did to see the property settlement went smoothly was appreciated.
Overall I am very happy with my dealings with you and the team and would recommend others to use Winsome Real Estate when selling their property.
Thank you once again.”
- Rodney Beach
"Seeing that we have dealt with other real estate companies over the years now, the service that we received from Winsome Real Estate was over and above any other company. We found the whole staff only too happy to help us in any way that they could."
- Bill & Pat Holden
"We came to Kempsey to look, not expecting to find a home. You have done us proud! We knew what we wanted and were told by other agents that they had just the place - they did not have a clue and tried to get us to buy properties that were unsuitable. Your firm on the other hand said “you may like this one”. You listened to what we wanted and yes, we love it. We would like to thank your whole team who were very good to us and have made us very happy."
- Anke Eendebak
"We would like to take this opportunity to express our gratitude by saying a big 'Thank You' for selling our house so quickly and seemingly, without any fuss.
It was noted that your company operated with a very high standard of professionalism and we would also like to say how much we appreciated your regular personal contact and written communication, which kept us up to date on 'ad' placements and progress during this period. It gave us great confidence that we were at last with the right 'people'.
Having dealt with Winsome Real Estate some 20 years ago, at which time your company sold our house, we have once again had great success in our dealings with you.
Thank you once again!"
- Patricia & Michael Fuller
"We have known some of the staff for years with different sales and purchases, and they are our preferred agents. The fact that they balance friendly relationships with professionalism is important to us. We have always felt we can approach them for any need and we really want to convey how much we appreciate them, particularly with our recent purchase and property management."
- Jenny Henderson
"Thanks to your broad knowledge of the market, my property was widely and appropriately advertised with all inquiries followed up with you soon finding a buyer (I thought it would take a lot longer to sell and that I would have to accept less for it). I recommend you to any potential buyer or seller and thank you for your advice and enthusiasm in dealing with the sale."
- Helen Jackson
"To all the staff at Winsome Real Estate
Dorothy & I would like to express our appreciation for the professionalism & courteous manner in which you have conducted the sale of our property. We also thank you, for helping us secure accommodation in our new residential area. We would highly recommend Winsome Real Estate, to any prospective client."
- Campbell & Dorothy Stewart
"Just a note to express my gratitude regarding the speedy sale of my four units. I appreciated your realistic pre-sale report and advice, and how you kept me informed every step of the way. Your professionalism made me feel confident that I was getting the best deal possible. The speed of the sale was incredible and so I am one happy customer. Thanks again."
- Lyn Wheatley
"We would have no hesitation in recommending Winsome Real Estate to anyone as dealing with a reputable company that is aware of the area's progress and current situation in the real estate market made us feel very comfortable. Excellent communication and service kept us informed at all times and we thank you once again, for your smooth, prompt, hassle free professional service during a personal, difficult time in our lives."
- Peter & Deidre Hudson
"While residing in the beautiful Macleay Valley, NSW, we rented a property for a couple of years with Winsome Real Estate.
We both worked full-time and Winsome was very flexible and accommodating in arranging inspection times. All the associated check-lists and paperwork was done professionally and appropriately and we were always able to quickly make contact with the agent if there were any queries. Any messages left were responded to quickly.
Winsome acted as an excellent mediator between us and the property owner, and we all enjoyed a pleasant association with no misunderstandings and clear communication.
We purchased a house, through Winsome and then a few years later, we sold the property to relocate interstate.
Leah Elford of Winsome Real Estate, Kempsey acted as our agent in the sale. Leah was very patient with us, as we were rather nervous because the market for sales had slumped and we needed to sell due to family obligations. She was always approachable with our questions about the process in NSW (as we'd our bought and sold in Victoria, previously) and the issues with the market.
The property sold, but there was an unforseen problem with settlement concerning the conveyancer and the bank, which inconvenienced both parties and caused a good deal of stress.
Leah's mediation skills kept both buyers and sellers 'in the loop' and this helped keep the frustration of it all from spiralling out of control.
We recommend Winsome because of the professionalism and pleasant and accommodating attitude we experienced in both our rental and sales experience of the company."
- Julie Farrell & Richard Hyde